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Shipping & Returns

Terms & Conditions

(a) HONEST GREEN will accept returns for a limited period and for specific reasons. All returned Product(s) must be undamaged, in their original packaging and be able to be re-sold.

b) Pre-approval for returns must be received by HONEST GREEN within 15 days from the shipment date of the Product to the shipping destination. Pre-approval shall be obtained by contacting HONEST GREEN at support@honestgreen.com for a RMA #. The RMA # must be assigned by HONEST GREEN before the Product is shipped back to HONEST GREEN. Any product defect issues past this 15 day period must be submitted directly to the manufacturer of the Product.

(c) JC Herbal Products shall establish a return address for the processing of Products returned by Purchasers or end-users to JC Herbal Products. Products returned by Purchasers or end-users to JC Herbal Products must be returned to the HONEST GREEN at the expense of JC Herbal Products. Subject to HONEST GREEN's authorization and the conditions set forth herein, Products will be returnable to HONEST GREEN for credit to JC Herbal Products. Credits will be issued for Products returned in the original packing and in re-sellable condition. If the manufacturer of a Product does not permit HONEST GREEN to return the Product, HONEST GREEN may withhold authorization to return the Product from JC Herbal Products.

(d) Any return Product that arrives to HONEST GREEN used, opened or in poor condition will not be entitled to a refund. JC Herbal Products will be notified of rejected returns via email, and may request that the products be sent to them at their expense, plus a service fee.

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